|2013-2015||Mercu Buana University (Universitas Mercu Buana)
Master of Management/Operational Management
GPA : 3.7/4.0
|1994-2000||Sekolah Tinggi Teknologi (STT) Telkom Bandung-Telkom University Bandung, West Java Indonesia
Majoring Industrial Engineering
GPA : 2.7/4.0
|1991-1994||Senior High School I Ciamis , West Java, Indonesia|
|1988-1991||Junior High School II Pangandaran , West Java, Indonesia|
|1982-1988||Elementary School II Pajaten , West Java, Indonesia|
|2008-Now||PT VADS Indonesia
2008-2010-IT Support Specialist : Responsible to change configuration, development routing and maintenance PT VADS Contact Center System
2010-2012-Assistant manager : Responsible for manage PT VADS contact center system, support for Business Development department
2012-2016-IT Infrastructure, Facility and Project Delivery Manager : responsible for internal IT operational, Infra structure & Data Center, Manage and monitoring delivery project to user and system solution. Create project design and cost structure to support Business Development Department.
2016-Now-Head of IT : Responsible to IT master plan, short and long term strategy, technology innovation and manage solution and project design for PT VADS BPO, negotiate service and delivery with partner.
|2002-2008||PT Phintraco Technology-Indonesia
2002-2003-Application Engineer :Designing work flow, assessment and quality control
2002-2005–System Engineer AVAYA : Designing, Installation, configuration and maintenance AVAYA system.
2005-2007-Engineer Coordinator and Project Management for AVAYA project : Project requirement & Planning, consolidate BOQ and monitor for deployment, manage engineer after sales maintenance.
|1999-2002||PT Telkom Indonesia
1999-2000–Change Management : Development and Socialization TQMS (Telkom Quality Management System)
2000-2001-Internal Relationship : Administrator of Intranet Telkom.co.id
Areas of interest
|General Interest||Technology Innovation specially on Telecommunication and Contact Center Technology|
|Associated with Smart Services||I very interested implementing Smart City Concept and Technology on :
1. Transportation management
2. Waste and water management
3. Energy Saving
4. How to build green house in the city
by appropriate technology